Design Policy


Deposits

A 50% non refundable deposit is due on the first day prior to the commencing of work. The remaining balance is due once the final design (after revisions) is agreed. Invoices are emailed at both stages to request payment. 

Clients are welcome to pay full fees/costs upfront and can receive a receipt on request. There will be no final invoice or request for payment, once jobs are completed. Please note that projects scheduled for print, will not be sent until the final balance has been cleared.

Payment Method

Outside of online purchases on the Love Keewi website, all payments will be made via bank transfer. Payment details are given in each invoice.

Cancellations

You are free to cancel your project with Love Keewi at any time. Please bare in mind that your deposit is non refundable. If you have paid in full up front, then 50% is refunded, unless the majority of works have been completed already. This is at the discretion of Love Keewi,

Revisions

After the first draft, customers have the opportunity to request up to two sets of revisions. If additional revisions are required after this time, you will be informed if an additional fee applies.

Third Party Printers

LK works with trusted third party printers. In the rare event that there is an issue, LK will work with them to get it resolved.  Note that some prints may not print in the exact colour as it appears on screen. Reprinting in light of this will not be at the cost of Love Keewi. If you require exact colours, please provide the Hex numbers for our information.

Portfolio Display

LK reserves the right to showcase projects (we have produced) in our portfolio displayed on this website www.lovekeewi.com, www.dappperandbride.com and our social media platforms including Facebook, Instagram and Pinterest.  If there is a concern regarding privacy, please contact Love Keewi at hello@lovekeewi.com.

Copyright

Designs created at LK are bespoke to each business and project, but reserve the right to use stock images where necessary. Any designs that have not been chosen or paid for must not be used anywhere else and will be in violation of this policy if done so. Love Keewi owns all copyrights to works created.

Project Dump

A project will be considered abandoned if we have not heard from you within 30 days. Unless the project has been paid for in full, you will not have any rights to use any of the work sent to you.

Design Agreement

You will be provided with a design agreement prior to the commencing of work however, once you have agreed to move forward with us, you will be bound by the terms set out in the design agreement and this policy.

Love Keewi reserves the right to change or update this policy at any time without giving any prior notice.